Privacy Policy
AXXRY, trademarked brand of AXXRY FASHION. will process your personal data when you are visiting and using the services provided at www.axxry.com or purchase products at our platform. At AXXRY, we are committed to protecting your personal data and respect your privacy. We strive to be transparent in what we do with visitors’ and customers’ personal data and have therefore adopted this privacy policy. This privacy policy describes how AXXRY FASHION collects, uses, shares or otherwise processes your personal data. Below, you will find information on what kind of personal data we process, why we do it, what we use it for and how we may share it. AXXRY is the data controller of any processing of your personal data. This policy is to be read in consonance with the terms of use and other documents on this website/platform.
APPLICATION
This policy applies to individuals who access or use the platform for procuring the goods offered for sale through this platform. For the avoidance of doubt, references to “you” across this policy are to an end user that uses the platform. By using the platform, you consent to the collection, storage, usage, and disclosure of your personal data, as described in and collected by us in accordance with this policy.
WHAT PERSONAL DATA DO WE PROCESS?
We collect personal data when you (i) purchase products, accessories, belts, clutches, bags or other goods, (ii) sign up for news, invites and offers, (iii) request support
and (iv) are browsing our website. Such personal data will include, but not limited to,
your name, e-mail address, telephone, delivery address, payment details, IP address,
location, behaviour on the website and other information that you voluntarily provide
us (hereinafter collectively referred to as “personal data”).
You hereby warrant that all personal data that you provide us with is accurate, up-to-
date, and true.
COLLECTION
We collect your personal data relating to your identity, and demographics when you use our platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information, available on the platform to assist you with your shopping experience etc. all of the above being in accordance with applicable law. Some of the information such as your shopping behaviour, preferences, call data records, device location, voice, your browsing history, and other information that you may provide to us from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth, and customised experience. This allows us to provide services and features that most likely meet your needs, and to customise our platform to make your experience safer and easier. In general, you can browse the platform without telling us who you are or revealing any personal data about yourself. Once you give us your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information, by choosing not to use a particular service or feature on the platform. We may track your buying behaviour, preferences, and other information that you choose to provide on our platform. We use this information to do research on our users; demographics, interests, and behaviour to better understand and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our platform or not), which URL you next go to (whether this URL is on our platform or not), your computer browser information, and your IP address. If you transact with us, we may seek some additional information, such as billing address, and/ or other payment instrument details. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the platform, we may collect such information into a file specific to you. While you can browse some sections of our platform without being a registered member, certain activities (such as placing an order or consuming our online content or services or participating in any event) requires registration. We may use your contact information to send you offers based on your previous orders or preferences and your interests. If you receive an email, a call from a person/association claiming to be from AXXRY seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. We at AXXRY or our affiliate logistics partner do not at any time connect with you requesting for such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
PURPOSE, LEGAL GROUND AND STORAGE PERIOD
We will only use your personal data for the purposes, and on the legal grounds, as set out below. We will not use your personal data for any purpose that is incompatible with the below purposes. Further, we will only use your personal data during the period as set out under ;Storage period;, after such which period your personal data will be erased. While you can browse sections of the platform without the need to share any information with us, however, please note we do not offer any product under this platform outside India and your personal data will primarily be stored and processed in India. By visiting this platform, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our platform.
PURCHASES
Purpose of processing: When you purchase products, belts, accessories, clutches, bags or other goods, we will process your personal data to fulfil our contractual obligations towards you (see Terms of Use). Our purchase form identifies what information you must provide to us, in order for us to complete your purchase. Legal ground for processing: The processing is necessary for our performance of the contract with you (i.e. Terms of Use). Storage period : We will process your personal data during the term of our contract (including a three-months warranty period), we will thereafter erase your personal data. The storage period applies also to any unsuccessful purchase due to lack of funds on your account.
DIRECT MARKETING
Purpose of processing: When you sign up for news, subscribing to our emails, invites
and offers (direct marketing), we will process your personal data to provide the
services/information as requested by you. Our direct marketing is based on profiling,
which means that we will customize the information that you receive from us based
on certain factors. We use the following types of personal data to compile a profile:
your gender, your location, your previous purchases, your behaviour on our website,
and/or your previous behaviour when receiving direct marketing from us.
Legal ground for processing : The processing is necessary for our legitimate interests
to maintain good customer relations.
Storage period : If you opt-opt or unsubscribe from our marketing (including
profiling), we will no longer process your personal data for this purpose. We will also
erase your personal data, unless there is another legal ground for keeping your data
(such as a valid purchase contract)
CHECKOUT REMINDER
Purpose of processing : If you have initiated a purchase at our website and if you have provided your email address in connection therewith but have not completed the final step of your purchase, we will send you an e-mail with a link to your shopping cart for the purposes of reminding you of your uncompleted purchase. Legal ground for processing : The processing is necessary for our and your legitimate interest to remind you of your uncompleted purchase. Storage period : We will erase your data, within one month after checkout reminder, unless there is another legal ground for keeping your data (such as a valid purchase contract). Opt-out is made possible by contacting axxryindia@gmail.com
BROWSING
Purpose of processing : When browsing our website, we will process your personal data to improve our website and for marketing purposes. Legal ground for processing : The processing is necessary for our legitimate interests to improve our website and for retargeting. Please see more under “Cookies”. Storage period : Please see more under “Cookies”. FRAUD PREVENTION Purpose of processing : We will process your personal data for the purposes of carrying out risk analysis, fraud prevention and risk management. Legal ground for processing : The processing is necessary for our legitimate interests to prevent fraud and to handle risks. Storage period : We will erase any personal data used for this purpose on a six-month basis, unless there is another legitimate interest for keeping your data. Upon a purchase that has been cancelled due to fraud prevention, we will delete your personal data two years after the unsuccessful purchase.
ANALYSIS OF DATA
Purpose of processing : We will analyse your personal data, in order to compile aggregated tracking data (including to analyse visitors’ use of our sites by tracking information such as page views, traffic flows, search terms and click throughs). Legal ground for processing : The processing is necessary for our legitimate interest to create statistics over time. Storage period : We will anonymise all tracking data where this is technically possible. When your personal data has been anonymised, it will no longer be considered personal data under applicable data protection laws. Opt-out is made possible by contacting axxryindia@gmail.com Please note that the above storage periods do not apply to the extent AXXRY is required to retain your personal data (partly or in full) under applicable mandatory law (e.g. accounting laws).
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
Only the people who need to process personal data for the purposes mentioned above have access to your personal data. We may need to allow our suppliers access to your personal data when they perform services on our behalf, mainly to provide support and maintenance of IT systems, storage services and marketing.
YOUR RIGHTS
You are entitled to the following rights under applicable laws: The right to access : You may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form. The right to rectification : You are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed. The right to erasure (“right to be forgotten”) : Under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data by contacting axxryindia@gmail.com. The right to object : To certain processing activities conducted by us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to processing of your personal data for direct marketing purposes. The right to restriction of processing : You may under certain circumstances request from us to restrict the processing of your personal data. The right to data portability : You are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format.
ADVERTISEMENTS
We use third-party advertising companies to serve ads when you visit our platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide personalised advertisements about goods and services of interest to you. You have an option to opt out from tracking of personalised advertising using the “Opt out of Ads Personalisation” settings using your device’s settings application. AXXRY will have no access to your GAID once you select this feature.
COOKIES
As part of our approach to providing personalized services on our website, we use
cookies to store and sometimes track information about you. A cookie is a small data
file sent to your browser from a web server and stored on your hard drive that allows
easier access the next time the same page is visited. For example, a cookie is sent
when you sign-up to download products or information on our website. If you do not
want your personal information to be stored by cookies, you can configure your
browser so that it notifies you whenever a cookie is received. This way you can
decide each time to accept cookies or not. However, the use of cookies may be
necessary to provide certain features and choosing to reject cookies may reduce the
functionality of our website. Your browser should include precise instructions
explaining how to control the acceptance of cookies.
To be transparent, we have summarised the cookies used on our website below.
SUPPLIER: AXXRY
- Type of cookie : Permanent
- Purpose : Cookie notice storing whether you have accepted privacy and cookie policy
- Storage time : Permanent
- Stored data : True/False
- Sharing : None
SUPPLIER: AXXRY
- Type of cookie : First-party
- Purpose : Session and cart identification
- Storage time : Session.
- Stored data : Session and cart identification data
- Sharing : None
SUPPLIER: AXXRY
- Type of cookie : Session
- Purpose : Session and cart identification
- Storage time : Temporary session cookie
- Stored data : Session id
- Sharing : None
SUPPLIER: GOOGLE
- Type of cookie : Third-party
- Purpose : Performance and statistics
- Storage time : Permanent
- Stored data : Session id, anonymised ip, page statistics
- Sharing : Yes
SUPPLIER: FACEBOOK
- Type of cookie : Third-party\Purpose : Marketing
- Storage time : Permanent
- Stored data : Session id, page statistics
- Sharing : Yes
- Sharing : None
DATA SECURITY
We employ appropriate technical and organisational security measures to help protect your personal data against loss and to guard against access by unauthorised persons. Appropriate security measures we have taken include implementing secure private connections, traceability, disaster recovery and access limitations. We regularly review our security policies and procedures to ensure our systems are secure and protected.
USER GENERATED CONTENT
We invite you to post content on our platform, including your comments, reviews, or any other information that you would like to be made available on our platform. Please note that such content will be available to all visitors to our platform and may become public. We cannot prevent such information from being used in a manner that is contrary to this policy, applicable laws, or your personal privacy, and we disclaim all liability (express or implied) in this regard. Further, you agree to comply with all applicable laws in relation to the content uploaded or otherwise shared by you on our platform. You understand and acknowledge that you will be solely responsible for any information published by you on our platform that violates applicable laws.
CONSENT
By visiting our platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the platform in accordance with this privacy policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this privacy policy. You, while providing your personal data over the platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this privacy policy. We take every reasonable step to ensure that your personal data that we process is accurate and, where necessary, kept up to date, and any of your personal data that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal data directly through the functionalities provided on the platform. You may delete certain non-mandatory information by logging into our website and visiting profile and settings sections. You can also write to us at the contact information provided below to assist you with these requests. You have an option to withdraw your consent that you have already provided by contacting axxryindia@gmail.com. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We will verify such requests before acting on our request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this privacy policy, related terms of use and applicable laws. In the event you withdraw consent given to us under this privacy policy, we reserve the right to restrict or deny offering any goods under this platform for which we consider such information to be necessary.
GRIEVANCE OFFICER
In accordance with Information Technology Act, 2000, Information Technology
(Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and other rules made thereunder, as amended from time to time, the name and contact details of the Grievance Officer are provided below:
Ms. AXXRY INDIA
Designation: CRM (Customer Relationship Manager)
- AXXRY FASHION
- 9817207667
- Email: axxryindia@gmail.com
CONTACT INFORMATION
If you have any questions relating to our handling of your personal data or our use of
cookies or if you would like to invoke any of your rights under applicable privacy
legislation, please contact us at: axxryindia@gmail.com
CHANGES TO THIS WEBSITE PRIVACY POLICY
If we change how we handle your personal data or how we use cookies, we will
promptly update this website privacy policy and publish it on this website.
To the extent permitted under applicable law, by using our platform after such notice,
you consent to updates made to this policy. We encourage you to periodically review
this policy for the latest information on our privacy practices.
LAST UPDATED 15 OCT 2024